Frequently Asked Questions


ORDERS: 

What is the standard turnaround time for apparel orders?

We require 7-10 business days from the time you approve a proof to pickup/delivery of the apparel. 

Can I rush my order? 

Yes, rush orders are sometimes an option depending on your needs. All rush orders (apparel needed in less than 10 days from the time of initial contact with Stockton Rags) are subject to a $50 rush fee. 

 

What is your standard order minimum?

Our standard order minimum is 24 garments, although some exceptions may be made on a case-by-case basis. Due to the nature of the screen-printing process, we are not able to print orders of less than 15 garments. 

 

Can I print just one shirt? 

Unfortunately at this time we are not able to process orders of single garments. 

Can I supply my own blank garments for printing? 

You may supply your own garments only if you are able to provide 10% extra of the apparel desired. For example, if you need 80 shirts printed, we would require you to bring 88 shirts. This extra amount accounts for any damages, inconsistencies, or testing. All of our screen printing is done by humans, and we sometimes make mistakes!